Connect With Us
We're based in British Columbia but work across Canada. The best way to start a conversation is by email—it gives us space to provide thoughtful responses to your questions.
Our Office
reef-dash Educational Journeys
427 Cordova Street West
Vancouver, BC V6B 1E5
Canada
Office Hours
Monday through Thursday: 9:00 AM - 5:00 PM Pacific Time
Friday: 9:00 AM - 3:00 PM Pacific Time
Closed weekends and statutory holidays
Please note we do not maintain phone support. All inquiries are handled via email to ensure detailed, considered responses.
What to Include in Your Message
When reaching out, it helps us provide better information if you can share:
- Which journey or type of experience interests you
- Your general timeframe for travel
- Any specific questions about physical requirements or itinerary details
- What aspects of ecology, culture, or conservation you're most curious about
- Any accessibility needs or dietary restrictions we should be aware of
Response Time
We typically respond within 48 hours during business days. During field season when team members are accompanying journeys, responses may take up to 72 hours. If you don't receive a response within that timeframe, please check your spam folder and try reaching out again.
Quick Questions
If you just need a quick answer about availability, group sizes, or basic logistics, feel free to keep your initial email brief. We can provide overview information quickly and go into detail if you decide to pursue a specific journey.