Privacy Policy
Last Updated: August 26, 2026
Introduction
reef-dash respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website reef-dash.com and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Submit an inquiry form about our journeys
- Communicate with us via email
- Register for one of our educational experiences
- Subscribe to our communications
This information may include your name, email address, and any details you choose to share about your interests, fitness level, or accessibility requirements.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing actions, including:
- IP address
- Browser type and version
- Pages visited and time spent on pages
- Referring website addresses
- Operating system information
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries about our journeys and services
- Process and manage journey registrations
- Communicate important information about scheduled experiences
- Improve our website and services
- Comply with legal obligations
- Maintain security and prevent fraud
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With partner communities and research teams for the purpose of coordinating your participation in specific journeys
- With service providers who assist us in operating our website and conducting our business, under confidentiality agreements
- When required by law or to protect our rights, property, or safety
- With your explicit consent
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Inquiry information is retained for two years unless you request earlier deletion. Participant information related to completed journeys is retained for five years for research and partnership continuity purposes.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to object to or restrict certain processing activities
- The right to data portability
- The right to withdraw consent where processing is based on consent
To exercise these rights, please contact us at [email protected].
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookies Policy.
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
reef-dash Educational Journeys
427 Cordova Street West
Vancouver, BC V6B 1E5
Canada
Email: [email protected]